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Terms of service

Website Terms of Use

1. About these Terms

The website at lowcarbonindustrial.com (and any subdomains) (the Website) is owned and operated by Solomon and Wu Ltd trading as Low Carbon Industrial (LCI, we, us). These Website Terms of Use govern your access to and use of the Website.

These Website Terms of Use do not govern the sale of our products. Purchases are governed by our Terms of Sale, which you accept when placing an order.

By using the Website you accept these Website Terms of Use. If you do not accept them, please do not use the Website.

2. Permitted use

You may use the Website to browse, review products, request samples, place orders, apply for a credit account, read editorial content, and contact us.

You may not:

  • use the Website for any unlawful purpose

  • use the Website to harass, impersonate, defame, or otherwise harm any person

  • upload or transmit any virus, malware, or other harmful code

  • attempt to access any part of the Website not intended for you, or access it by any means other than the interface we provide

  • scrape, crawl, harvest, or otherwise extract data from the Website in bulk or for commercial purposes

  • reverse engineer, decompile, or otherwise attempt to derive the source code of any software used to operate the Website

  • use automated systems (bots, scrapers) without our prior written permission

  • submit false or misleading information

  • interfere with the proper functioning of the Website or any networks connected to it

The contents of the Website (including product listings, technical data, pricing, and editorial content) constitute a database in which LCI asserts database right under the Copyright and Rights in Databases Regulations 1997. Systematic extraction or re-utilisation of substantial parts of the Website contents is prohibited.

3. Intellectual property

All content on the Website, including text, images, photographs, illustrations, videos, product designs, logos, trade marks, downloads, and the arrangement and appearance of the Website, is owned by LCI or its licensors and protected by UK and international intellectual property law.

You may view, download, and print content from the Website for your personal, non-commercial use, provided you retain all copyright and other proprietary notices. Any other use, including reproduction, modification, distribution, republication, display, or commercial use, requires our prior written consent.

Our logos, trade marks, and brand names (including Low Carbon Industrial, LCI, Foresso, Elenite, No-Chip, Stelapop, and Full Colour) may not be used without our prior written consent.

4. User-submitted content

Where the Website allows you to submit content (for example contact form messages, sample requests, reviews, or comments), you warrant that:

  • the content is accurate and not misleading

  • the content does not infringe any third-party right (including copyright, trade mark, privacy, or confidentiality)

  • the content is not unlawful, defamatory, obscene, or harmful

You grant LCI a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence (with the right to sub-licence to LCI's service providers and platforms) to use, reproduce, adapt, and publish such content for the purposes of operating and promoting the Website and our business. To the extent lawful, you waive (and will procure that the author waives) all moral rights in user-submitted content under sections 77 to 85 of the Copyright, Designs and Patents Act 1988.

LCI may, at its discretion, edit or remove any user-submitted content. To report unlawful, defamatory, or infringing user content, email info@lowcarbonindustrial.com.

5. Third-party links and content

The Website may contain links to third-party websites or content. LCI does not endorse or take responsibility for any third-party content, or for the terms, privacy practices, or availability of any third-party site.

6. Linking to the Website

You may link to the Website from your own website or from social media, provided the link does not damage LCI's reputation, does not suggest any endorsement or association that does not exist, and does not frame or misrepresent the Website.

7. Availability and changes

We aim to keep the Website available but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw, discontinue, or change any part of the Website at any time without notice.

Information on the Website is provided for general information and is not intended as advice. While we take reasonable care with Website content, we do not warrant that it is always accurate, complete, or current. Product information relating to a specific sale forms part of the sale contract and is covered by the Terms of Sale, Warranty Policy, and Technical Data Sheets.

8. Liability

Nothing in these Website Terms of Use excludes or limits LCI's liability for:

  • death or personal injury caused by our negligence

  • fraud or fraudulent misrepresentation

  • any other liability that cannot lawfully be excluded or limited

Subject to the above, and to the fullest extent permitted by law:

  • the Website and its editorial content are provided 'as is'. We give no warranties that general editorial content is accurate, complete, or fit for any particular purpose

  • we are not liable for any indirect or consequential loss, or for loss of profits, revenue, business, goodwill, anticipated savings, reputation, or data, arising from your use of or inability to use the Website

  • our total liability to any Business user in connection with the Website (other than sales, which are governed by the Terms of Sale) is limited to GBP 100

  • if you are a Consumer, only loss that is reasonably foreseeable as a natural result of our breach is recoverable, and your statutory rights under the Consumer Rights Act 2015 are not affected

Purchases of products through the Website are governed by the Terms of Sale, which set out specific liability provisions for sales.

9. Data protection

We process personal data collected via the Website in accordance with our Privacy Policy and Cookies Policy, both available at lowcarbonindustrial.com.

10. Changes to these Terms

We may update these Website Terms of Use from time to time. The current version is always available on the Website. Your continued use of the Website after any update is acceptance of the updated Terms.

11. Assignment

LCI may assign or transfer these Website Terms of Use (and any rights and obligations under them) to any group company or successor in business.

12. Governing law and jurisdiction

These Website Terms of Use are governed by the laws of England and Wales. Disputes are subject to the jurisdiction of the courts of England and Wales, except that a Consumer resident in Scotland or Northern Ireland may bring proceedings in the courts of the jurisdiction in which they are domiciled.

13. Contact

Questions about these Website Terms of Use: info@lowcarbonindustrial.com.

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